Figure 1 provides an overview of the ip485g phone components. Figure 2 on page 9 shows the ports on the back of the phone. Elements on the display of the ip phone 480480g call appearance buttons and programmable buttons your phone features eight call appearance buttons that show incoming, active, or held calls. This documentation is intended to help you successfully deploy the ip phone 480 480g in an st14. Shoretel ip phone 480480g user guide advanced network. Your shoretel 265 ip phone provides color cues to help you determine the operational status. Icons displayed in the directory indicate the presence or status of the person you want to call. You can connect a supported headset into the 230230g ip phone by plugging the headset into the. Shoretel offers a wide range of telephones for use within its business communication solution, each designed to help boost productivity and meet the needs of every userfrom busy executive to remote worker, and from operator to contact center agent. Shoretel shorephone ip 230 user manual pdf download. Matrix networks provides the industrys best nationwide shoretel support featuring 247 proactive system monitoring, regular shoretel training, ongoing shoretel education and expert protechs that are certified in shoretel mitel technology.
Learn the basics of the shoretel phone system and the ip485g with ati. Shoretel shorephone ip 230 user manual page 1 of 44. Phone manuals for mitel business phone systems, ip. For details about using the phone, see the shoretel ip phone 485g user guide. Shoretel ip phone 485g quick reference navigation key pad and selector button lets you select options in the interface. Help information flow through your organization seamlessly to get more done faster and smarterwith the right calling, chat, collaboration and customer experience tools from mitel. Please see parking and unparking calls on page 37 for more information. Page 6your phones display your shoretel ip phones display shows your name and extension. This includes all the detailed information you need to work with your phone. These buttons can also be programmed to speed dial a number or perform onebutton call functions such as silent. Shoretel 265 ip phone quick reference unheard voice messages. Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 8 overview of the shoretel ip phone 485g welcome to your shoretel ip phone. This book is intended for those who use the shoretel ip phone 480480g in a shoretel sky system.
Mitel business phone systems, voip, collaboration tools. If the person or entitys presence is unknown, no presence icon is shown. User name your shoretel system user name or domain user name. Step 2 enter the extension number assigned to you by your system administrator. See changing a phones extension assignment on page 22 for more information. Shoretel is also noted for their cloud contact center capability. These phones are proprietary phones for shoregear ippbx switches and other shoretel equipment. Headset jack ovide visual cues to display operational status.
Figure 1 provides an overview of the ip480480g phone components. It describes the phones features and how to use them. The shoretel system allows users with proper permission to record active calls they are currently on. Shoretel communicator for windows is the application for the windows operating system. The story goes that in 1996, founders edwin j basart and mike harrigan asked cant there be a better way to provide phone service. Designed from the ground up to simplify phone system administration and delight users, shoretels pbx phone solution software runs on our solid state appliances or virtualized on your servers, and is ideal for organizations that want handson control.
Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. Ports on the back of the ip phone 480480g your phone s display the display screen on your shoretel ip phone shows your name and extension, availability state, call appearance buttons, workgroup agent status, programmed buttons, and other information. Mitel is a global provider of business communications and collaboration software and services. Find the user manual you need for your phone and more at manualsonline. Shoretel is a national voip provider servicing more than 10,000 companies with an enterpriseclass phone system. The ip655 provides 12line appearances with a large backlit touch color display. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 7 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone.
For details about using the phone, see the shoretel ip phone 480480g user guide. Summary of contents of user manual for shoretel shorephone ip 230. Shoretel communicator, formerly known as call manager, is the enduser application for all users across an organization, whether an operator, a contact center agent, a knowledge worker, or a road warrior. Shoretel voice mail quick reference leave message when dialing into a shoretel system, if the person you are trying to reach does not answer, your call will be sent to a mailbox and you will hear a standard greeting. Shoretel phone guides and shoregear switch guides for. This means that you can move seamlessly between voice, video, or instant messages im. Shoretel premises platform is an onsite ip pbx and unified communications uc service for the enterprise. Figure 1 provides an overview of the ip420ip420g phone components. No matter how strategic an architecture design is or even how reliable the system is in general, if your end users cant use the system, no one is going to be happy. Shoretel shorephone ip 230 user manual page 21 of 44. Shoretel communicator for windows user guide shoretel 11. Park the shoretel system allows users to park a connected call on another extension. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones.
View and download shoretel shorephone ip 230 user manual online. Ask your system administrator for the minimum password length. Shoretel ip phone guides and brochures and shoregear manuals. Download shoretel phone, known as shorephone guides for the 110ip, 230ip, and the 500 series ip phones along with the 8000 conference phone user guide. The new shoretel connect phone system provides one, easy to use, intuitive experience for every user, on every device, from any location. Shoretel desk phone, computer, mobile phone, or home telephone. Shoretel ip phone 420 user guide headsets direct, inc. Learn the features of your shoretel now mitel ip endpoints with our shoretel phone training guides. Peruse through these shoretel user guides and learn the ins and outs of your shoretel system. Shoretel ip phone 930d handset user guide logging in if needed if you are using your phone for the first time and no.
If no time server is specified, the phone displays shoretel. Ports on the back of the ip phone 480480g your phone s display the display screen on your shoretel ip phone shows your name and extension, call handling mode, call appearance buttons, workgroup agent status, programmed buttons, and other information. Figure 2 on page 8 shows the ports on the back of the phone. With the appropriate permissions set by your shoretel administrator, you can log in to any shoretel ip phone in the shoretel system to assign your extension to that phone. Mitel ip 485g phone user guide november 22, 2019 00. Using shoretel communicator simplifies your dayto day communications, streamlines your work, and.
Shoretel voice mail quick reference adrian college. See the shoretel connect maintenance guide for details about downloading customization files. This article provides links to the ip480480g phone documentation, including translated documents in french, german, italian, spanish, and swedish. Chapter 4, using voicemail on page 50, describes how to use visual voicemail and the voicemail system to listen to messages and perform other tasks related to. To access it, browse to the actions folder of an organization and click on the show user list action. Before you can use the handset, it must be registered with the system. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel continued. Shoretel was founded in 1996 and is a pioneer in cloudbased phone systems. Join us as we go through and setup the shoretelmitel ip480 voip phones. Review mitel phone products and services, including those by nowacquired shoretel. Shorephone ip 230 read user manual online or download in pdf format. Shoretel ip phone 420420g user guide 9 assigning your extension to your phone the procedure you use to assign your extension to your phone depends on what your phone displays. Everything you need to know to make the right choice. Your shoretel ip phones display shows your name and extension, call handling mode, call appearance, monitored extensions, calls, duration of call.
These phones are the latest models of the mitel mivoice connect, formerly known as the shoretel phone system connect platform. Function keys e functions ence, hold button select options in interface. You can connect a supported headset into the 265 ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. Organization this document is divided into the following. Advanced microphone technology delivers superb speakerphone capability for offices and small and midsize conference rooms when used with the optional extension microphone accessories.